This Privacy Policy explains how paldo ph collects, uses, stores, and protects the personal information of players and visitors at paldoph.co. We are committed to handling your data responsibly and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
These cards summarise paldo ph's core privacy commitments. Full details are in the complete policy document below — please read both.
paldo ph processes personal data in strict compliance with Republic Act No. 10173, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission. Your rights as a Filipino data subject are fully respected on this platform.
paldo ph collects only the personal data necessary to operate your account, process your transactions, verify your identity for KYC compliance, and meet PAGCOR regulatory obligations. We do not collect data beyond what serves a defined, lawful purpose.
paldo ph does not sell, rent, or trade your personal data to any third party for marketing purposes. Data shared with third parties is limited to service providers who require it to operate platform functions and is governed by strict data processing agreements.
All data transmitted between your device and paldo ph's servers is encrypted using 256-bit TLS. Sensitive stored data, including payment details and identity documents, is encrypted at rest using industry-standard methods and held on access-controlled infrastructure.
As a data subject under Philippine law, you have the right to access, correct, delete, object to, and port your personal data. paldo ph provides a clear and timely process for exercising any of these rights — details are in Section 10 of this policy.
paldo ph retains personal data only for as long as required by law, regulatory obligation, or legitimate operational need. Account data is retained for a minimum period following account closure to meet PAGCOR and anti-money laundering compliance requirements.
1.1 paldo ph is committed to protecting the privacy and personal data of all individuals who interact with the platform at paldoph.co. This Privacy Policy describes our practices with respect to the collection, use, disclosure, storage, and protection of personal information, and sets out the rights available to data subjects under Philippine law.
1.2 This policy applies to all personal data processed in connection with: (a) the paldo ph website and all associated subdomains; (b) mobile-optimised versions of the platform; (c) account registration and management; (d) gaming activity conducted on the platform; (e) customer support communications; and (f) marketing and promotional communications where you have consented to receive them.
1.3 paldo ph operates under regulatory oversight from the Philippine Amusement and Gaming Corporation (PAGCOR). Certain personal data processing activities are required by PAGCOR licensing conditions, and those requirements take precedence where applicable.
1.4 This policy should be read together with the Terms and Conditions and the Responsible Gaming Policy, both of which are incorporated by reference.
2.1 For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, paldo ph is the personal information controller in respect of the personal data it collects and processes through the paldoph.co platform.
2.2 As personal information controller, paldo ph determines the purposes and means of processing personal data collected through the platform, and bears the corresponding obligations under RA 10173 to ensure that personal data is processed lawfully, fairly, and securely.
2.3 paldo ph has designated a Data Protection Officer (DPO) responsible for overseeing compliance with applicable data privacy laws and serving as the primary point of contact for data subject inquiries. Contact details for the DPO are provided in Section 16 of this policy.
3.1 paldo ph collects and processes the following categories of personal data in connection with your use of the platform:
| Category | Specific Data Elements | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number, ID document images | KYC verification, age confirmation (21+), PAGCOR compliance |
| Contact Data | Email address, mobile number, residential address | Account management, communications, fraud prevention |
| Financial Data | GCash mobile number, PayMaya details, bank account numbers (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records | Payment processing, AML compliance, withdrawal verification |
| Gaming Activity Data | Game history, wager amounts, win/loss records, session duration, active bonuses | Platform operation, responsible gaming monitoring, regulatory reporting |
| Technical Data | IP address, device identifiers, browser type and version, operating system, session tokens, login timestamps | Security, fraud prevention, platform performance |
| Communications Data | Customer support chat logs, email correspondence, complaint records | Dispute resolution, quality assurance, legal compliance |
| Marketing Preferences | Communication opt-in/opt-out status, promotion response history | Targeted communications (where consent given) |
3.2 paldo ph does not intentionally collect special categories of sensitive personal information (such as health data, biometric data, or political opinions) except where strictly required by Philippine law or PAGCOR regulation.
4.1 paldo ph collects personal data through the following means:
5.1 paldo ph processes personal data for the following purposes:
6.1 Under the Philippine Data Privacy Act, paldo ph relies on the following lawful criteria for processing personal data:
7.1 paldo ph does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances:
7.2 All third parties with whom paldo ph shares personal data are required to implement appropriate technical and organisational security measures and to process data only in accordance with paldo ph's documented instructions and applicable law.
8.1 Some of paldo ph's service providers and game content partners may be located outside the Republic of the Philippines. Where personal data is transferred to jurisdictions outside the Philippines, paldo ph will ensure that such transfers are subject to appropriate safeguards as required by RA 10173.
8.2 Safeguards for international transfers may include: contractual clauses approved by the National Privacy Commission; transfer to jurisdictions recognised as providing adequate protection; or other mechanisms permitted under RA 10173 and its implementing rules.
8.3 You may request information about the specific safeguards applicable to any international transfer of your personal data by contacting our Data Protection Officer at the details provided in Section 16.
9.1 paldo ph retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law or regulation. The following general retention periods apply:
9.2 When personal data is no longer required for any lawful purpose, paldo ph will securely destroy or anonymise it in accordance with our internal data disposal procedures.
10.1 As a data subject under the Philippine Data Privacy Act, you have the following rights in respect of your personal data held by paldo ph:
The right to know that your personal data is being collected and the purposes for which it is processed — fulfilled by this Privacy Policy.
The right to request a copy of the personal data we hold about you and information about how it is being processed.
The right to request correction of inaccurate or incomplete personal data. Account details can also be updated via your paldo ph dashboard.
The right to request deletion of personal data where it is no longer necessary for its original purpose and no legal retention obligation applies.
The right to object to processing based on legitimate interests or for direct marketing purposes. Objection to marketing can be exercised via account settings.
The right to receive your personal data in a structured, commonly used, machine-readable format where technically feasible.
Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.
10.2 To exercise any of the above rights, please submit a written request to paldo ph's Data Protection Officer at the contact details provided in Section 16. paldo ph will respond within thirty (30) calendar days of receiving a valid request. We may require identity verification before fulfilling any request to protect against unauthorised access.
11.1 paldo ph implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
11.2 Notwithstanding these measures, no method of electronic data transmission or storage is completely secure. paldo ph cannot guarantee absolute security of your data, but commits to maintaining measures at a standard appropriate to the nature and sensitivity of the data processed.
11.3 You are responsible for maintaining the security of your own account credentials. paldo ph will never ask you to disclose your password via email, live chat, or telephone.
12.1 paldo ph uses cookies and similar tracking technologies on the paldoph.co website. A cookie is a small data file placed on your device when you visit a website. We use the following categories of cookies:
12.2 You can control non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of the paldo ph platform. Most modern browsers allow you to view, manage, and delete cookies — refer to your browser's help documentation for instructions specific to your browser.
12.3 paldo ph does not use third-party advertising tracking cookies or sell cookie-derived data to advertising networks.
13.1 The paldo ph platform and all associated gaming services are strictly intended for adults aged twenty-one (21) years and above, in compliance with PAGCOR licensing requirements for online gaming in the Philippines.
13.2 paldo ph does not knowingly collect, process, or retain personal data of any individual below the age of 21. Any account created using false age information will be terminated upon discovery, and any associated balances may be forfeited.
13.3 If paldo ph becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the platform, please contact our Data Protection Officer immediately at the details in Section 16.
14.1 In the event of a personal data breach — meaning any security incident resulting in the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data — paldo ph will take the following steps:
15.1 paldo ph may update this Privacy Policy periodically to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via the email address on record at least fourteen (14) days before the change takes effect, except where a shorter notice period is required by law.
15.2 The current version of this Privacy Policy, including its effective date, is always available on this page. The effective date at the top of this document indicates when the current version was last updated.
15.3 Continued use of the paldo ph platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept a material change, you may request account closure in accordance with the process described in the Terms and Conditions before the change takes effect.
16.1 For any questions, requests, or complaints relating to this Privacy Policy or paldo ph's data processing activities, please contact our Data Protection Officer using the following details:
16.2 paldo ph will acknowledge all written data privacy requests within forty-eight (48) hours and will endeavour to resolve requests within thirty (30) calendar days. Complex requests may require additional time, in which case paldo ph will inform you of the expected resolution timeline.
16.3 If you are not satisfied with paldo ph's response to your data privacy request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) through their official channels.
paldo ph is a PAGCOR-regulated platform built around Filipino players' needs — GCash deposits, same-day withdrawals, 500+ games, and a data privacy framework that treats your personal information with the seriousness it deserves. Registration is free, and the full platform is waiting. You must be 21 or older to create an account.